Location

Plaisance, Mahe

Bookings

+(248) 2 6102 62

Frequently Asked Questions

Rental Requirements

Each person who intends to drive must have a valid driver’s licence, passport and a valid means of payment.

Payment can be made by cash or credit or debit card.

Yes, 1 additional driver may drive the car, as long as they have a valid driver’s licence and passport.

Reservations

Cars may be reserved up to 12 months in advance and at least 1 hour prior to pick up.

Yes, reservations may be cancelled. Please contact us as soon as possible if you wish to cancel your reservation, by providing the reservation number issued when you made the reservation, the name the reservation was made under and the email address used to make the reservation.

Yes, a request for changes to a reservation can be made by either clicking the contact us button at the bottom of the page, by email or by whatsapp. You must also provide the  reservation number issued when the reservation was made, along with the names used to make the reservation.

Yes, a request for changes to a reservation can be made by either clicking the contact us button at the bottom of the page, by email or by whatsapp. You must also provide the  reservation number issued when the reservation was made, along with the names used to make the reservation.

No, the transmission type cannot be selected as only automatic cars are available.

No, all cars are non-smoking.

Yes, there are two insurances packages available for reserving a car.

Collision Damage Waiver (CDW) of 10 EURO per day which covers an excess of 1500 EURO or CDW 20 EURO which covers an excess of 500 EURO.

Excess coverage is the maximum payment a customer will pay in case of damage to the car or in the case of an accident.

E.g. if you choose the CDW of 10 EURO per day and there is an accident or damage to the car, the maximum payment the customer will have to make is 1500 EURO.

If you choose the CDW of 20 EURO per day and there is an accident or damage to the car, the maximum payment the customer will have to make is 500 EURO

In this case, in the case of an accident or damage to the car, the customer would be liable to the full extent of the damage to the car.

Collision damage waiver also called car rental insurance, removes a car renter’s liability for all or some damage to a rental car in case of an accident or damage to a car.

Duration of Rental

Please follow the procedure below in the case of an accident:

  1. Report the accident immediately to the number provided (please see the contract and/or the number provided in the Rules in the car)
  2. Do not negotiate a private settlement on the spot with any party. Private settlements are not valid and cannot be proven in a court of law.

Please report any damages immediately to RC Car Hire by phone or WhatsApp via the number provided.

Pick-up/Drop Off of Car

If the car is returned under one hour ( e.g. 5 mins- 59 mins late), no fee will be charged. A fee of EURO 10 will however apply for every hour the drop off is delayed. If the car is late for more than 3 hours, a full day’s rate will be charged.

Yes, the car can be picked up or returned at any time, as long as reservations are made in advance.

Yes, cars can be delivered and returned at your accommodation (Hotel, Guest houses), as well as at the Airport or Jetty.

Delivery and pick-up of cars are free for the following locations:

(i)                  The Airport

(ii)                The Jetty

(iii)               Eden Island

(iv)               Victoria

 

Delivery and pickup in the North of the island is available for a fee of maximum 10 EURO

Delivery and pickup in the South of the island is available for a fee of maximum 15 EURO

Yes, please contact RC Car Hire for arrangement and terms based on availability.

A refueling fee will be applicable depending on the balance of the tank.ontact RC Car Hire for arrangement and terms based on availability.

About the Car Hire

No, unfortunately the cars are not equipped with GPS.

Yes, you may plug in your cables for your devices in all the cars.

Yes,for a fee of 5 EURO per day.